Melissa has been a team member of Prosperity for over twelve years. Her experience includes client relationship management, business development and communications across a broad range of clients.
As a Salary Packaging Consultant, Melissa is responsible for developing and maintaining relationships with key management personnel and working closely with them on strategies to increase take up rate. A key element of her role is face to face consultations with individual employees.
Melissa commenced her role as a salary packaging administration assistant in February 2005, before transitioning to a consulting role in May 2006. Having worked in all areas of the salary packaging division Melissa has a good understanding of both internal and client facing issues. As a result she has been able to implement a number of initiatives to streamline the process and improve the client experience.