Cassie has over 5 years’ experience in the finance and motor vehicle industry which includes Consumer Loans, Chattel Mortgages and Novated Leases.
She has a strong sales, customer service background including conflict resolution and escalation. She is responsible for building and maintaining business relationships with our clients and suppliers.
As the Prosperity Smart Drive Team Leader, Cassie and her team are responsible for:
- Finance approvals;
- Ongoing management of novated leases;
- Responding to employee queries;
- Client relationship management;
- Reconciliation of employee accounts;
- Management of novated lease account balances;
- Management of the Novated Call Centre;
- Making novated lease payments to suppliers and employees;
- Ensuring compliance with legislation and NSW Health policies;
- Management of disputes;